Next Steps After The Auction
If you received an invoice from Collective Hudson or one of our bidding platforms, please review the payment, pickup, and shipping information below before contacting us.
Please Read Before Calling Or Emailing
Collective Hudson is an auction house. After the auction, successful bidders are responsible for paying their invoice and arranging pickup or third-party shipping for purchased items.
Collective Hudson does not provide in-house shipping. We do not pack, ship, quote, or arrange shipment on behalf of buyers. Buyers must contact a shipper directly if they need items shipped.
Pay Invoice
Complete payment through the correct platform or directly with Collective Hudson.
Choose Pickup Or Shipping
Local pickup is by appointment. Shipping must be arranged with a third-party shipper.
Schedule Release
Schedule a pickup appointment or have your shipper schedule pickup after payment clears.
Remove Items
Items should be picked up or released to a shipper within the required pickup period.
Step 1: Payment
How To Pay Depends On How You Bid
Platform Bidders
If you bid through LiveAuctioneers, Invaluable, or another bidding platform:
- Pay through the platform where you placed your bid.
- The platform processes your payment and provides invoice access.
- Questions about platform checkout should be directed to that platform.
Direct Bidders
If you bid directly with Collective Hudson:
- Collective Hudson will send an invoice with payment instructions.
- Payment must clear before items can be released.
- Contact us if you have a question about a direct invoice.
Understanding Buyer’s Premium
Direct, Phone, Or Left Bids
Buyer’s Premium: 25%
Applicable tax may be added where required.
Online Platform Bids
Buyer’s Premium: 30%
This includes the online platform premium structure.
Step 2: Pickup Or Shipping
Important Shipping Notice
Collective Hudson does not have an in-house shipping department. We do not pack, ship, quote, or arrange shipment on behalf of buyers.
Buyers are responsible for contacting a shipper directly, getting a quote, paying the shipper, and coordinating pickup of their purchased items.
We provide a list of shippers as a courtesy. Buyers are also welcome to use their own preferred shipper.
Option A: Local Pickup
After payment clears, local buyers may schedule an appointment to pick up their items from Collective Hudson.
Pickup Hours & Location
Pickup Hours
Tuesday – Saturday
10:00 AM – 4:00 PM
Last pickup appointment: 3:30 PM
Closed Sunday and Monday
Location
Collective Hudson
34 Post Street
Kingston, NY 12401
Pickup is by appointment only.
Option B: Third-Party Shipping
If you need shipping, you must contact a shipper directly. Your selected shipper must schedule pickup during our available pickup hours after payment has cleared.
How Shipping Works
- Choose a shipper from our list or use your own.
- Contact the shipper directly for a quote.
- Pay the shipper directly.
- The shipper schedules pickup with Collective Hudson.
LiveAuctioneers Shipping
LiveAuctioneers may offer shipping quotes through their platform. Those quotes are not controlled by Collective Hudson.
For LiveAuctioneers shipping assistance, contact: packaging@liveauctioneers.com
Important Policies
Storage Fees
Items not picked up within the required pickup period may be subject to storage fees.
- $20 per lot per day
- Fees may begin after the pickup period
- Fees continue until items are picked up or released
Abandonment Policy
Items not picked up within 60 days may be considered abandoned.
- Items may be resold or donated
- No refunds are issued for abandoned items
- Buyer remains responsible for applicable fees
As-Is Policy
All lots are sold as is and where is.
- No warranties or guarantees
- Photos are part of the description
- Condition reports are courtesy opinions only
- Questions should be asked before bidding
Questions? Contact Us
Our team can help with questions about payment status, pickup appointments, item release, or general post-auction instructions.