Congratulations on Your Winning Bid!

Here's everything you need to know about completing your purchase and getting your items.

⏰ Important: Payment due within 3 days of invoice • Pickup required within 10 days
1

You Won!

Your successful bid has been confirmed

2

Pay Invoice

Complete payment within 3 days

3

Arrange Pickup

Schedule pickup or shipping

4

Enjoy!

Your items are ready to enjoy

💳

Step 1: Payment

Payment Due: Within 3 days of invoice sent.

How to Pay - It Depends on How You Bid

🌐 Platform Bidders

If you bid through:

  • LiveAuctioneers
  • Invaluable
  • Other bidding platforms

Please pay through the platform you bid through. They will handle your payment processing and send you their invoice.

🏛️ Direct Bidders

If you bid directly with Collective Hudson:

We will send you an invoice with complete payment instructions within 48 hours (typically sent on Tuesdays).

Your invoice will include all payment options and specific instructions for your purchase.

Understanding Your Charges

Direct Bids

Buyer's Premium: 25%

Plus applicable taxes on total

Platform Bids

Total Premium: 30%

Includes our 25% premium plus 5% platform fees

Questions about your invoice? Contact us directly - we're here to help explain any charges or payment requirements.
📦

Step 2: Pickup & Shipping

Pickup Required: Within 10 days of auction to avoid $20/day storage fees per lot.

Schedule Your Pickup

After payment clears, use our online scheduler to book your pickup appointment:

Pickup Hours & Location

Regular Hours

Wednesday - Sunday
10:00 AM - 3:30 PM

October Schedule

Starting October 7th

Tuesday - Saturday
10:00 AM - 3:30 PM
Closed Sunday & Monday

What to Bring: Government-issued photo ID and pickup authorization if collecting for someone else.

Need Shipping?

We work with professional third-party shippers. You are responsible for shipping costs and insurance.

Complete shipping information and recommended shippers:
Visit our Shipping Page →
⚠️

Important Policies

Storage Fees

Items not picked up within 10 days:

  • $20 per lot per day
  • Begins on day 11 after auction
  • Continues until pickup

Abandonment Policy

Items not picked up within 60 days:

  • Considered abandoned
  • May be resold or donated
  • No refunds given
  • Buyer liable for all fees

"As Is" Policy

All items sold as-is:

  • No warranties or guarantees
  • Condition reports available
  • Examine photos carefully
  • Ask questions before bidding
💬

Questions? We're Here to Help

Our team is ready to assist you with any questions about your purchase, payment, or pickup.

Thank you for choosing Collective Hudson! We're excited to help you complete your purchase and get your treasured items home safely.