Buyer & Consignor Information
Frequently Asked Questions
Guidance on bidding, invoices, payment, pickup, third-party shipping, condition reports and consigning property with Collective Hudson.
Before You Bid
Review The Sale Information
Auction format, bidding methods, payment requirements and collection instructions may vary by sale. The catalog listing, invoice and published Terms and Conditions for the individual auction should always be reviewed before bidding.
This page provides general guidance. Where information on this page differs from the terms published for a specific auction, the auction-specific terms control.
Category 01
Buying & Bidding
Registration, buyer’s premium, absentee bidding, telephone bidding and online auction formats.
Available bidding methods depend on the format of the individual auction. The catalog page will identify the platforms and methods offered for that sale.
Live Auctions
- Live online bidding through an approved auction platform
- Absentee or maximum bids submitted in advance
- Telephone bidding when offered and arranged before the deadline
- Direct bidding with Collective Hudson when available
Timed Auctions
Timed auctions are conducted entirely online. There is no live auctioneer, bidding room or telephone bidding unless the auction listing expressly states otherwise.
A timed auction remains open for bidding during a stated period. On the closing date, lots begin ending individually in numerical order at staggered times.
Each lot has its own closing time and closes independently. A bid placed near the scheduled closing time may extend bidding on that lot. This helps prevent a bidder from winning solely by placing a bid in the final moment.
Watch individual lot timers. The closing time of one lot does not necessarily indicate the closing time of another.
Yes. Online bidders must have an account with the applicable bidding platform and must request approval for the auction.
Identification, contact information, payment information, references or a deposit may be requested. Registration should be completed before the auction begins closing so there is time for approval.
Approval for a prior Collective Hudson auction does not necessarily guarantee automatic approval for a future sale.
A maximum bid is the highest amount you authorize the system to bid on your behalf. The platform generally advances your bid only as needed, following the bidding increments, rather than immediately placing your full maximum.
If two bidders submit the same maximum amount, platform rules commonly favor the bid that was entered first.
Your maximum bid does not include the buyer’s premium, sales tax, shipping or other applicable charges.
Category 02
Invoices & Payment
Invoice timing, platform charges, payment deadlines and accepted payment methods.
When a purchase is made through a third-party bidding platform, the Collective Hudson invoice may display the 30% total buyer’s premium in two separate lines.
The wording is a billing-system breakdown. It does not represent a second premium in addition to the published 30%.
Invoices are generally sent after the auction has been reconciled. Timing may vary depending on the bidding platform and auction format.
Check the email address associated with your bidding account, including spam or junk folders. Confirm that your account contact information is current.
Contact info@collectivehudson.com if an invoice has not arrived after the normal post-auction processing period.
Accepted payment methods may depend on the invoice amount, property category, bidder history and platform used.
- Credit card, subject to applicable limits and approval
- Personal or business check from approved bidders
- Official bank check from approved bidders
- Cash in U.S. currency, subject to legal and invoice limits
- Bank wire transfer
Wire transfer may be required. This may apply to higher-value invoices and designated property categories, including jewelry, watches, silver, artwork, rugs and carpets.
Follow the payment instructions printed on your invoice. Never send a wire using instructions supplied by an unverified or unfamiliar email address.
Payment is due within three days of the invoice being sent, unless different instructions are stated on the invoice or in the auction terms.
Property cannot be released to a buyer, representative or shipping company until payment has cleared and any required release authorization has been received.
Applicable sales tax is added unless the transaction qualifies for an exemption and valid documentation has been accepted.
Resale certificates and other exemption documents should be submitted before payment whenever possible. Tax treatment may also be determined by the bidding platform, delivery destination and applicable law.
Category 03
Pickup & Shipping
Appointment scheduling, third-party shipping and release authorization.
Collective Hudson does not pack or ship auction purchases. We do not prepare shipping quotes, select a provider, pay the provider or arrange transportation on behalf of the buyer.
Buyers requiring shipment must contact and pay a third-party shipper directly. A courtesy directory is available on our shipping page.
- Pay your invoice and allow the payment to clear.
- Select and contact a third-party shipper for a quote.
- Pay the shipping company directly.
- Email Collective Hudson with the name of the company or person authorized to collect the property.
- Have the shipper schedule a pickup appointment with us.
Packing, insurance, delivery timing and claims are handled directly between the buyer and the selected shipping provider.
Pickup is by appointment only and applies to both buyers and third-party shipping companies.
Email info@collectivehudson.com with your name, invoice information and the full name of the person or company authorized to collect the property.
The invoice must be paid and cleared before release. The authorized party must schedule an appointment and may be asked to provide identification.
LiveAuctioneers may display a shipping quote or offer shipping-related services through its platform. These quotes and services are not controlled or administered by Collective Hudson.
Questions regarding a LiveAuctioneers shipping quote, payment or shipment status should be directed to packaging@liveauctioneers.com .
Buyers may compare that quote with any other qualified independent shipper.
Category 04
Property & Removal
Condition reports, as-is sales, collection deadlines, storage and abandoned property.
Buyers may request additional condition information before bidding. Include the auction name and lot number and allow sufficient time for the request to be reviewed.
Condition statements are provided as a courtesy and represent an opinion based on visual inspection and the information available at the time of cataloging.
All property is sold as is, where is. The absence of a condition note does not imply that an item is free from wear, defects, restoration, repair or other condition issues.
Photographs form an integral part of the lot description. Bidders should review all available images and, when possible, inspect property in person.
Purchased property should be removed within 10 days, unless the invoice or sale terms state otherwise.
Buyers should arrange pickup or third-party shipping promptly. Property cannot be released before payment clears.
Storage fees of $20 per lot, per day may begin on the eleventh day after the applicable removal period.
Storage charges do not transfer responsibility for collection or shipping to Collective Hudson. The buyer remains responsible for making arrangements and removing the property.
Property not collected within 60 days may be considered abandoned.
Abandoned property may be resold, donated or otherwise disposed of at Collective Hudson’s discretion, subject to the applicable auction terms.
- No refund or credit is issued for abandoned property.
- The purchaser remains responsible for unpaid balances and accrued charges.
- Storage fees may continue to accrue before the property is treated as abandoned.
No. Clocks and watches are not warranted or represented to keep accurate time unless expressly stated in writing.
Vintage lighting and electrical equipment should be examined by a qualified professional and may require rewiring, repair or updating before use.
Category 05
Consignments
Requesting an evaluation, accepted categories, commission and settlement.
Begin by emailing clear photographs and basic information to info@collectivehudson.com .
Include dimensions, artist or maker information, signatures or marks, condition, provenance when known and your preferred contact information.
- Submit photographs and information.
- Receive an initial review.
- Discuss estimates, reserve and consignment terms if accepted.
- Arrange delivery to the Kingston gallery.
- Collective Hudson photographs, catalogs and markets the accepted property.
Collective Hudson considers select individual objects, collections and estate property, including:
- Fine art
- Antiques
- Furniture
- Lighting
- Decorative arts
- Jewelry
- Silver
- Estate property
Property is accepted selectively based on quality, condition, value, market demand and suitability for an upcoming auction.
The standard schedule is progressive, meaning each rate applies only to the corresponding portion of the hammer price.
A $40 minimum service fee per lot applies. The signed consignment agreement controls the final terms.
Standard professional photography, cataloging and auction marketing are generally included without a separate upfront charge unless another arrangement is made in writing.
The $40 minimum service fee applies to each consigned lot, including an unsold lot or a lot that does not meet its reserve, subject to the signed agreement.
Consignor settlement is prepared after the auction and after payment from the buyer has cleared, according to the timing and terms stated in the signed consignment agreement.
Settlement timing may be affected by delayed buyer payment, a canceled transaction, a dispute or other circumstances addressed in the agreement.
Payment
Due Within 3 Days
Follow the payment method and deadline shown on your invoice.
Removal
Within 10 Days
Schedule pickup or arrange third-party shipping promptly.
Storage
$20 Per Lot Per Day
Storage charges may begin after the removal period.
Abandonment
After 60 Days
Uncollected property may be treated as abandoned under the auction terms.
Additional Assistance
Still Have A Question?
Contact Collective Hudson regarding an auction, invoice, condition request, pickup appointment, property release or consignment inquiry. Questions about shipping quotes, packing or delivery should be directed to the selected third-party shipper.
34 Post Street
Kingston, New York 12401
Tuesday–Saturday
10:00 AM–4:00 PM
By appointment only
Last appointment at 3:30 PM